Shipping Policy (Body Care & Skin Care Products)

Processing Time

• Orders are processed within 1–3 business days after confirmation.
• Orders are not processed on Sundays or public holidays.

Delivery Time

• Standard delivery takes 3–7 business days, depending on location.
• Delivery times may vary due to courier delays or unforeseen circumstances.

Shipping Charges

• Shipping charges (if applicable) are calculated at checkout.
• Free shipping may be offered on eligible orders or promotions.

Order Tracking

• Once shipped, tracking details will be shared via SMS/email.
• Customers can track their order using the provided tracking link.

Delivery Issues

• If a package is delayed, lost, or arrives damaged, customers should report it within 48 hours of delivery.
• Ensure the correct shipping address is provided; incorrect details may lead to delays or non-delivery.

Undelivered Orders

• If delivery fails due to incorrect address, repeated absence, or refusal, re-shipping charges may apply.